FAQs

Depending on the category, the following age requirements apply:

• 19+ years for categories A Economy, B Economy, Automatic Economy.
• 21+ years for categories A, B, Cabrio, Automatic, D Economy, 4×4 Open Top, 7 seater.
• 25+ years for categories D, SUV Compact, SUV Automatic, SUV, Luxury, 9 seater.

A valid car driving license for at least one (1) year is required.

• The minimum age to rent an ATV is 18 years.
• A valid car driving license is required. No minimum holding period is necessary.

• The minimum age to rent a scooter is 18 years.
• A valid motorcycle license is required, corresponding to the engine capacity of the scooter rented. For further clarifications, contact us.

EU licenses are accepted. Non-EU renters do not require an IDP, but it is recommended.

Yes, each additional driver costs €5 per day. All additional drivers must meet age and license requirements and be listed in the rental contract.

Yes, all rentals include free unlimited mileage.

Cross-border travel is strictly forbidden. Ferry transport is prohibited without prior written approval.

A 20% downpayment is required to confirm your booking. The remaining balance is paid upon pick-up.

Modifications are subject to availability. Contact the rental company as soon as possible to request changes.

Free cancellation up to seven (7) days before pickup. Cancellations within seven (7) days are non-refundable. No-shows or delays exceeding one hour without prior notice are non-refundable.

No extra charge for flight delays.

Yes, but rental extensions require prior approval.

• Basic Insurance: Includes Third-party liability (TPI), Personal Accident Insurance (PAI). No credit card or deposit is required.
• Collision Damage Waiver (CDW) – optional: Includes limited excess, theft protection, and fire protection.
• Super Collision Damage Waiver (SCDW) – optional: Includes minimal excess, protection for wheels, tires, glass, and mirrors, theft protection, and fire protection.

• Basic Insurance: Full responsibility for damages (no excess).
• Collision Damage Waiver (CDW): reduced excess of €600–€1800, depending on car category.
• Super Collision Damage Waiver (SCDW): minimum excess of €180 for any car category.

• Basic Insurance: Includes Third-party liability (TPI), Personal Accident Insurance (PAI). No credit card or deposit is required.
• Collision Damage Waiver (CDW) – optional: Includes limited excess.

• Basic Insurance: Full responsibility for damages (no excess).
• Collision Damage Waiver (CDW): reduced excess of €600–€2450, depending on ATV category.

• Basic Insurance: Includes Third-party liability (TPI), Personal Accident Insurance (PAI). No credit card or deposit is required.
• Collision Damage Waiver (CDW) – optional: Includes limited excess.

• Basic Insurance: Full responsibility for damages (no excess).
• Collision Damage Waiver (CDW): reduced excess of €600–€2450, depending on scooter category.

Free delivery and collection during business hours. After-hours services (22:00–08:00) incur a charge of €10-20.

Same-to-same policy: Return the vehicle with the same fuel level as at pickup.

Rentals are based on categories, not specific models. If the selected model is unavailable, an equivalent or upgraded vehicle will be provided at no extra cost.

All rental rates include VAT and local taxes.

Cash, credit, and debit cards are accepted. No deposit or credit card is required for rentals.

No deposit is required for rentals.

No hidden fees. All charges are outlined in the Terms & Conditions.

Yes, 24/7 Road & Phone Assistance is included in all rentals.

Yes, child seats and booster seats are available for an additional fee:

• Child/Infant seat: €4/day.
• Booster seat: €3/day.

Contact the rental company for 24/7 assistance. A replacement vehicle will be arranged if necessary.

Contact information is provided in the rental agreement and confirmation emails.